FAQs & Troubleshooting
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280 Results
- 51How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 52Wrong Ink Cartridge
- 53When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55Protect your Brother machine against unauthorised access over the network
- 56Install the starter ink cartridges
- 57Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 58Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 59I cannot make borderless prints.
- 60Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 61The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 62Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 63Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 64Ink Low
- 65Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 66Improve poor print quality.
- 67Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 68Copy on Both Sides of the Paper (2-sided Copy)
- 69Set the Date and Time
- 70Where do I find manuals for my Brother machine?
- 71The scanning speed is slow when scanning from my machine. (Windows)
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73I cannot find some options in the Print dialog box (macOS 11 or later)
- 74The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 75Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 76Set up your Brother machine on a wireless network.
- 77Check the Print Alignment from Your Brother Machine
- 78Load Documents on the Scanner Glass
- 79Delete print jobs from the print queue.
- 80Cannot Detect Ink Volume
- 81I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 82A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 83Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 84Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 85Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 86Install Starter Ink
- 87Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 88Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 89Change the printer driver settings (Windows/macOS)
- 90Cannot Detect
- 91Adjust the Machine Volume
- 92What is Distinctive Ring and how do I program it?
- 93I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 94Set Sleep Mode Countdown
- 95I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 96I cannot connect my machine to a Windows 11 computer via USB.
- 97When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 98When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 99Set Your Station ID
- 100What is the default password for my Brother machine?