FAQs & Troubleshooting
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MFC-J491DW
280 Results
31.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
32.
I cannot find some option in the Printing preferences. (For Windows)
33.
How to identify your Operating System (OS).
34.
Use voice mail on the same line as my Brother machine.
35.
Add your Brother machine with AirPrint (macOS)
36.
Wireless setup is requesting a WPS PIN to complete the setup
37.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
38.
Print both sides of paper or a booklet automatically
39.
I cannot install Brother drivers on Debian 10 or later (Linux)
40.
What driver package format is supported by my Linux distribution?
41.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
42.
Print as a Poster (Windows®)
43.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
44.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
45.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
46.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
47.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
48.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
49.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
50.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
51.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
52.
Wrong Ink Cartridge
53.
When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
54.
I cannot save a file downloaded from the Brother support website (For Windows)
55.
Protect your Brother machine against unauthorised access over the network
56.
Install the starter ink cartridges
57.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
58.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
59.
I cannot make borderless prints.
60.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.