FAQs & Troubleshooting
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386 Results
- 51Jam Duplex
- 52Jam Rear
- 53The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 54I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 55Turn the Toner Save mode on or off
- 56Set up your Brother machine on a wireless network.
- 57I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 58Registration or Registration Failed.
- 59Print Unable XX
- 60I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 61When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 62I am having a problem receiving faxes.
- 63What driver package format is supported by my Linux distribution?
- 64I cannot print using my Brother machine on a wireless network (Mac)
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66Enable the Brother machine's network interface.
- 67Can I print on transparencies e.g. for overhead projectors?
- 68The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 69Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 70Can I use AirPrint with my Brother machine?
- 71The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 72Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 73I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 74Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 75I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 76Scan Unable xx
- 77Discover the MAC address of the Brother network card
- 78Offset image
- 79No Tray
- 80Toner Error
- 81The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 82When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 83Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 84I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 85Scan multiple pages into one file instead of each scan being saved as a separate file.
- 86No Paper
- 87Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 88Color misregistration
- 89Uneven density appears periodically across the page.
- 90I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 91Out of Memory
- 92Toner scatter or toner stain
- 93Jam MP Tray
- 94I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 95White streaks or bands down the page
- 96Replace Drum
- 97Reset the network settings to the factory default (video instructions available)
- 98Install extra memory
- 99Scan a document into PaperPort™ using the TWAIN driver
- 100I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)