FAQs & Troubleshooting
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MFC-9970CDW
386 Results
31.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
32.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
33.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
34.
Can I use voice mail on the same line as my Brother machine?
35.
Replace WT Box
36.
Jam MP Tray
37.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
38.
Set up your Brother machine on a wireless network.
39.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
40.
I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
41.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
42.
Setup and use Brother PC-FAX receiving
43.
No Toner
44.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
45.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
46.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
47.
Jam Tray 1 / Jam Tray 2
48.
Colored lines across the page
49.
Replace Drum
50.
Reset the network settings to the factory default (video instructions available)
51.
Colored streaks or bands down the page
52.
All one color
53.
I cannot send a fax using PC-FAX (Windows 10)
54.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
55.
I cannot print using my Brother machine on a wireless network (Mac)
56.
I cannot save a file downloaded from the Brother support website (For Windows)
57.
Enable the Brother machine's network interface.
58.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
59.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
60.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?