FAQs & Troubleshooting
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310 Results
- 51I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 52Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 53The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 54Short Paper
- 55Print Unable XX
- 56WT Box End Soon
- 57No Waste Toner
- 58I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 59Carry out calibration to improve the color density
- 60Cover is Open
- 61Print a document securely using the Secure Print feature (Windows)
- 62Color misregistration
- 63Jam Tray 1 or Jam Tray
- 64I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 65When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 66Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68Scan from the Brother iPrint&Scan application using Windows Phone.
- 69The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 70Scan Unable xx
- 71Configure a cover page for PC-FAX.
- 72Adjust the copy density and contrast
- 73I can print but cannot scan via network. (For Windows)
- 74Unusable Device
- 75I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 76Manual Feed
- 77I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 78Drum Error (Drum!)
- 79Confirm that a FAX I sent was received correctly.
- 80I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 81Wireless setup is requesting a WPS PIN to complete the setup
- 82I cannot print using my Brother machine on a wireless network (Mac)
- 83Protect your Brother machine against unauthorised access over the network
- 84I cannot find some option in the Printing preferences. (For Windows)
- 85The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 86Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 87How do I know which receive mode to select?
- 88Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 89Registration or Registration failed.
- 90Cartridge Error
- 91Belt End Soon
- 92Replace PF Kit xx
- 93When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 94Verify if the Brother machine has a dial tone.
- 95Clean the LED head
- 96I am asked to enter a password when starting the Remote Setup application. What is the password?
- 97Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 98When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 99Drums End Soon/ Drum End Soon(X)
- 100Uninstall the drivers. (Mac OS X 10.6 - macOS 12)