FAQs & Troubleshooting
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MFC-9340CDW
310 Results
31.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
32.
Smudges on printed pages (Poor fixing)
33.
Jam 2-sided
34.
Log Access Error
35.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
36.
Calibrate or Calibration Failed or Calibration.
37.
WT Box End Soon
38.
Carry out calibration to improve the color density
39.
Clean the drum unit
40.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
41.
I cannot install Brother drivers on Debian 10 or later (Linux)
42.
I cannot print using my Brother machine on a wireless network (Mac)
43.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
44.
I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
45.
Scan Unable xx
46.
Change the printer driver settings (Windows/macOS)
47.
Belt End Soon
48.
2-sided Disabled
49.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
50.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
51.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
52.
Size mismatch
53.
Document Jam
54.
I am experiencing issues sending a fax.
55.
Colors are light or faint on the whole page.
56.
Reset the network settings to the factory default.
57.
Colored streaks or bands down the page
58.
Can I print from and scan to iPhone, iPod touch and iPad?
59.
Clean the LED head
60.
Clean the scanner to improve the copy or fax quality