FAQs & Troubleshooting
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104 Results
- 51What is WEP?
- 52Check your machine's IP Address or Node Name
- 53Clean the scanner
- 54I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 55Command List of brscan. (Linux)
- 56Delete a network scanner entry. (Linux)
- 57I get a TS error when trying to scan on a wireless network.
- 58I cannot save a file downloaded from the Brother support website (For Windows)
- 59Changing scan settings in ControlCenter.
- 60How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62Verify the Brother machine connected to the Wireless Network (For Windows)
- 63The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 64The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 65Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 66What is Brother Web Connect?
- 67I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 68A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 69I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 70What type(s) of connections can I use with my Brother machine and a wireless network?
- 71Scan a document in Windows 8 and Windows 10.
- 72Uninstall the Brother Software and Drivers (Windows)
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74Scan using XSane or GIMP (Linux)
- 75Uninstall Scan-key-tool. (Linux)
- 76I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 77Install Presto!® BizCard® onto Windows 10.
- 78Windows 10 Support Information
- 79Open the Control Panel (For Windows)
- 80Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 81Scan and save documents to the Android™ mobile devices using my Brother machine.
- 82On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 83Setting up the Web icon (Brother Web Connect) function.
- 84Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 85I cannot scan from my computer via network. (For Macintosh)
- 86When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 87The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 88I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 89Configure the Scan to Email Feature (Linux)
- 90Important points for specifying the scan area (Linux)
- 91Uninstall the scanner driver. (Linux)
- 92Pre-Required Procedures (Linux)
- 93"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 94Check the firmware version.
- 95Scanning with the Cloud
- 96Printing/ Scanning with a mobile device
- 97Clean the Separation Pad
- 98The LCD displays an error code when I use Web icon (Brother Web Connect).
- 99Can I print from and scan to iPhone, iPod touch and iPad?
- 100Clean the Pick-up Roller