FAQs & Troubleshooting
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195 Results
- 1How do I connect the printer to my computer via Wi-Fi®?
- 2Using the Printer Setting Tool (for Windows)
- 3Can I check the printer's usage log?
- 4What iOS mobile application can I use?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6The printer stops while printing, or the tape is cut in the middle of the text.
- 7Half cut labels are printed, although the "Half Cut" option is not selected.
- 8Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 9What is WEP?
- 10Where can I find the printer's network settings, such as IP address?
- 11Using the P-touch Utility (for Mac)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot establish a connection using Wireless Direct.
- 14I cannot print using a HSe cassette.
- 15How can I connect the printer and my Android™ mobile device wirelessly?
- 16Can I create a label with time&date? (iPrint&Label)
- 17I tapped my Android™ device against my P-touch to use the NFC function, but it was not recognized.
- 18Using the Communication Settings (for Windows)
- 19Can I apply device setting changes to another printer?
- 20Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22Installing a CA certificate
- 23Can I quickly connect the printer to my mobile device?
- 24How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 26What Android™ mobile application can I use?
- 27P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 30I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How is the print head cleaning cassette used?
- 33My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 34How do I disable broadcasting the printer to AirPrint-compatible devices?
- 35How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 38How do I update the firmware?
- 39The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 40Install BRAdmin Professional 3
- 41Where can I find my Brother printer's serial number?
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 45When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 46Poor print quality when printing on narrow labels. (iPrint&Label)
- 47The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 48The paper settings specified from the server computer are not reflected on the client computer.
- 49(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 50Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)