FAQs & Troubleshooting
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194 Results
- 1How do I connect the printer to my computer via Wi-Fi®?
- 2Using the Printer Setting Tool (for Windows)
- 3The printer stops while printing, or the tape is cut in the middle of the text.
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Can I check the printer's usage log?
- 6Using the Communication Settings (for Windows)
- 7Using the P-touch Utility (for Mac)
- 8How can I connect the printer and my Android™ mobile device wirelessly?
- 9I cannot establish a connection using Wireless Direct.
- 10How can I connect the printer and my Apple mobile device wirelessly?
- 11Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 14What iOS mobile application can I use?
- 15Where can I find the printer's network settings, such as IP address?
- 16How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20How can I print from a computer via a wireless network? (Wireless Direct mode)
- 21Using the Device Settings (for Windows)
- 22How do I uninstall the printer driver?
- 23I cannot print using a HSe cassette.
- 24I cannot install the printer driver or print in Windows 11.
- 25Where can I find my Brother printer's serial number?
- 26How can I print wirelessly from a computer in Ad-hoc mode?
- 27I connected the P-touch and my Android™ device and tapped [Print] on the device, but I cannot print.
- 28Where can I find the IP addresses of my computer and the printer?
- 29Poor print quality when printing on narrow labels. (iPrint&Label)
- 30Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 31How do I connect the printer to my computer using a USB cable?
- 32Where can I download the latest P-touch Editor for Mac?
- 33Can I print out the printer settings?
- 34Open LBX files created in P-touch Editor in Pro Label Tool
- 35P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Can I create a label with time&date? (iPrint&Label)
- 39Can I change the barcode settings like barocde size? (iPrint&Label)
- 40When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 41What is WEP?
- 42Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 43I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 44What do the indicator lights mean?
- 45How do I set a tape cassette?
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Install BRAdmin Professional 3