FAQs & Troubleshooting
![]() |
Popular |
294 Results
- 1Colored streaks or bands down the page
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Belt
- 4What is the "Station ID" and how do I set it?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6Replace Drum
- 7Replace Toner
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10What is Brother Web Connect?
- 11I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What is Brother iPrint&Scan?
- 14Jam 2-sided
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Setting up the Web icon (Brother Web Connect) function.
- 17My Brother machine could not be found over the network when I installed drivers on my PC.
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19Adjust color settings by using the custom setting in the printer driver
- 20Replace Fuser
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Easy Scan to E-mail
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24I keep getting the error message "Authenticate Err (Authentication error)".
- 25Set up your Brother machine on a wireless network.
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Blank page or some colors are missing.
- 28The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 29Reset the Network Settings to the Factory Settings
- 30Add your Brother machine with AirPrint (macOS)
- 31I cannot print using my Brother machine on a wireless network (Windows)
- 32Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 33Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 34Can I print from or scan to Android™ Smartphone?
- 35Toner Error
- 36Belt End Soon
- 37Replace Laser
- 38My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 39Poor fixing
- 40Toner scatter or toner stain
- 41Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 42Enable the Brother machine's network interface.
- 43I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 44When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 45I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 46I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 47What driver package format is supported by my Linux distribution?
- 48A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50Replace PF Kit xx