FAQs & Troubleshooting
Popular |
292 Results
- 1Colored streaks or bands down the page
- 2Replace Drum
- 3Replace Toner
- 4I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 5Replace Belt
- 6Setting up the Web icon (Brother Web Connect) function.
- 7What is Brother Web Connect?
- 8What is the "Station ID" and how do I set it?
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Replace Fuser
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Colored lines across the page
- 15Easy Scan to E-mail
- 16Jam MP Tray
- 17Ghost
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 21Reset the Network Settings to the Factory Settings
- 22Load paper in the paper tray
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Adjust color settings by using the custom setting in the printer driver
- 25Replace PF Kit xx
- 26Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Replace Laser
- 29Can I print from or scan to Android™ Smartphone?
- 30Jam 2-sided
- 31Jam Rear
- 32Set up your Brother machine on a wireless network.
- 33WT Box End Soon
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 35Enable the Brother machine's network interface.
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37How to identify your Operating System (OS).
- 38Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 39Drum Stop
- 40Uneven density appears periodically across the page.
- 41Drum End Soon
- 42Replace WT Box
- 43Toner scatter or toner stain
- 44Jam Tray 1 / Jam Tray 2
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46Belt End Soon
- 47Print on envelopes, labels or thick paper from the MP Tray
- 48Clean the corona wire
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Can I print from and scan to iPhone, iPod touch and iPad?