FAQs & Troubleshooting
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Latest |
347 Results
- 116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 216/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 316/04/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 416/04/2025Set up your Brother machine on a wireless network.
- 516/04/2025I cannot print from my computer via USB.
- 615/04/2025I cannot scan via network.
- 712/03/2025Change machine settings from your computer.
- 811/03/2025What is the default password for my Brother machine?
- 903/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 1019/02/2025My Brother machine is unresponsive.
- 1105/02/2025Use Universal Print (Mac)
- 1205/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1313/12/2024How to identify your Operating System (OS).
- 1411/12/2024Print a PDF file with mixed paper sizes from different paper trays (Mac).
- 1524/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1615/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1724/09/2024Use Universal Print (Windows)
- 1827/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1919/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 2005/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 2128/05/2024Toner Low or Prepare New Toner Cartridge
- 2228/05/2024Drum End Soon
- 2322/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 2414/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 2507/02/2024(Video) Replace the Toner Cartridge
- 2607/02/2024(Video) Unpack your Brother machine and install the toner cartridge
- 2707/02/2024(Video) Load A4/Letter paper
- 2807/02/2024(Video) Connect telephone line and power cords
- 2931/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3004/01/2024Easy Scan to E-mail
- 3117/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 3229/08/2023Verify if the Brother machine has a dial tone.
- 3329/08/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 3425/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3626/07/2023Media Type Mismatch or Media Mismatch
- 3727/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 3808/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4101/06/2023Print both sides of paper or a booklet automatically
- 4201/06/2023Add your Brother machine with AirPrint (macOS)
- 4301/06/2023Delete print jobs from the print queue.
- 4410/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 4507/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4607/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4727/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 4827/03/2023"Offline" appears on the Status Monitor.
- 4927/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 5027/03/2023Change the printer driver settings (Windows/macOS)