FAQs & Troubleshooting
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Latest |
351 Results
- 102/06/2025(Video) Reduce Toner Consumption
- 202/06/2025(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 302/06/2025(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 402/06/2025(Video) I cannot find some option in the Printing preferences. (For Windows)
- 502/06/2025(Video) Add your Brother machine with AirPrint (macOS)
- 602/06/2025(Video) Check the firmware version.
- 730/04/2025I cannot set up my machine using Brother Mobile Connect app. (Android™)
- 816/04/2025I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 916/04/2025Brother iPrint&Scan cannot find my Brother machine (macOS)
- 1016/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 1116/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1216/04/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1316/04/2025Set up your Brother machine on a wireless network.
- 1416/04/2025I cannot print from my computer via USB.
- 1515/04/2025I cannot scan via network.
- 1611/03/2025What is the default password for my Brother machine?
- 1703/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 1819/02/2025My Brother machine is unresponsive.
- 1905/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2007/01/2025Faint
- 2113/12/2024How to identify your Operating System (OS).
- 2224/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2315/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 2427/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 2519/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 2605/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 2728/05/2024What is Toner Continue Mode?
- 2828/05/2024Toner Low or Prepare New Toner Cartridge
- 2928/05/2024Drum End Soon
- 3022/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 3121/05/2024(Video) Save Scanned Data to a Folder as a PDF File
- 3229/03/2024(Video) Cannot Detect
- 3329/03/2024(Video) 2-sided Disable or 2-sided Disabled
- 3429/03/2024(Video) Manual Feed
- 3529/02/2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 3629/02/2024(Video) Enlarge or Reduce Copied Images
- 3729/02/2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 3829/02/2024(Video) Clean the Drum Unit Using Drum Dot Print
- 3929/02/2024(Video) Load Paper in the Paper Tray
- 4029/02/2024(Video) Reset Your Brother Machine
- 4129/02/2024(Video) Change the Language on the LCD
- 4229/02/2024(Video) Reset the Network Settings to the Factory Settings
- 4329/02/2024(Video) Print the Network Configuration Report
- 4429/02/2024(Video) Enable the Brother machine's network interface.
- 4529/02/2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4629/02/2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4729/02/2024(Video) Set up your Brother machine on a wireless network.
- 4829/02/2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 4914/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 5031/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)