FAQs & Troubleshooting
Latest |
337 Results
- 5127/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 5227/03/2023Change the printer driver settings (Windows/macOS)
- 5327/03/2023The printer status is Offline or Paused.
- 5423/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 5517/03/2023Open the "Scanners and Cameras" and Properties.
- 5615/02/2023I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 5715/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 5815/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 5915/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 6014/02/2023Scan a document in Windows 8 and Windows 10.
- 6114/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 6218/01/2023Clean the Scanner
- 6313/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 6419/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 6519/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 6619/12/2022Cannot Detect
- 6719/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6819/12/2022Toner Low or Prepare New Toner Cartridge
- 6913/12/2022Open the Status Monitor
- 7013/12/2022How to identify your Operating System (OS).
- 7124/11/2022Create a Certificate Signing Request (CSR)
- 7224/11/2022Import a Certificate and Private Key
- 7315/11/2022Export the Certificate and Private Key
- 7425/10/2022Print Documents Securely Using SSL/TLS
- 7524/10/2022Install a Certificate on Your Brother Machine
- 7620/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 7717/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 7813/10/2022Print the Network Configuration Report
- 7927/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8026/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 8106/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 8230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 8322/08/2022Configure the Scan to Email Feature (Linux)
- 8416/08/2022Print as a Booklet Automatically (Windows)
- 8509/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 8628/07/2022Update the Driver or Firmware for your Brother machine
- 8726/07/2022Configure and use the Scan Key Tool (Linux)
- 8819/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 8930/06/2022Check the Node Name of the Brother machine
- 9023/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 9120/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 9220/06/2022Access Web Based Management
- 9309/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9513/04/2022Uninstall the Brother Software and Drivers (Windows)
- 9611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 9711/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9807/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9901/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 10001/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.