FAQs & Troubleshooting
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343 Results
- 1Reset Your Brother Machine
- 2Replace Drum
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4(Video) Replace the Toner Cartridge
- 5Print the Network Configuration Report
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11How to identify your Operating System (OS).
- 12(Video) Paper is Jammed inside the Machine
- 13No Toner
- 14The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16What is Brother iPrint&Scan?
- 17Image skewed
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19Reset the Network Settings to the Factory Settings
- 20Set Telephone Line Compatibility for Interference and VoIP Systems
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Send a Fax
- 25Add your Brother machine with AirPrint (macOS)
- 26Set up your Brother machine on a wireless network.
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Document Jam
- 29(Video) Reset Your Brother Machine
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32(Video) Enable the Brother machine's network interface.
- 33Toner specks
- 34Brother iPrint&Scan cannot find my Brother machine (macOS)
- 35Setup a Brother machine on a wireless (Wi-Fi) network.
- 36Set Sleep Mode Countdown
- 37I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 38(Video) Load Paper in the Paper Tray
- 39The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 40(Video) Load A4/Letter paper
- 41(Video) 2-sided Disable or 2-sided Disabled
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43White lines, bands or ribbing across the page
- 44White lines across the page
- 45(Video) Print the Network Configuration Report
- 46Black lines down the page
- 47Reset the Drum Counter
- 48(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50I cannot find some option in the Printing preferences. (For Windows)