MFC-L2710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Replace Drum

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge.

> Click here to see information for the difference between the toner cartridge and the drum unit.

 

Replace the drum following the steps below:

 

Replacing the drum unit

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Make sure the machine is turned on.
  2. Open the front cover.
    Open front cover
  3. Remove the toner cartridge and drum unit assembly from the machine.
    Remove toner cartridge and drum unit assembly from machine
  4. Push down the green lock lever and take the toner cartridge out of the drum unit.
    Take the toner cartridge out of the drum unit
  5. Unpack the new drum unit.
  6. Push the toner cartridge firmly into the new drum unit until you hear it lock into place.
    Push toner cartridge firmly into the new drum unit

    Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

  7. Install the toner cartridge and drum unit assembly back into the machine.
    Install toner cartridge and drum unit assembly back into machine
  8. Close the front cover of the machine.

 

Reset the drum counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

 

  1. Make sure the machine is turned on.
  2. Close the front cover.
  3. Press OK and the Up arrow key at the same time.
  4. Press OK to select Drum.
  5. Press the Up arrow key to reset the drum counter.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L2710DW, MFC-L2713DW

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