FAQs & Troubleshooting
Popular |
389 Results
- 1The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I still receive the error message "Paper Jam" after I removed the jammed paper.
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 8Can I use voice mail on the same line as my Brother machine?
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10Combine multiple scanned documents into a single file with PaperPort™
- 11Out of Memory
- 12Improve poor print quality.
- 13Replace Ink
- 14Why doesn't the machine answer when receiving a call?
- 15I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 16Where do I find manuals for my Brother machine?
- 17The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 18The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 19The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 20Out of Fax Memory
- 21No Paper Fed
- 22Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Scan a document using Brother iPrint&Scan. (macOS only)
- 25Set up your Brother machine on a wireless network.
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27How to identify your Operating System (OS).
- 28Load A3 or ledger paper and program my Brother machine to print on it.
- 29Is my Brother machine compatible with third party print servers?
- 30When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 31What is "Easy Receive" or "Fax Detect" and how does it work?
- 32How do I load paper?
- 33"Offline" appears on the Status Monitor.
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Enable the Brother machine's network interface.
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Open the "Scanners and Cameras" and Properties.
- 41I cannot make borderless prints.
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43Loading paper in the manual feed slot.
- 44Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 45Ink Absorber Full
- 46The edge of glossy paper is smudged.
- 47Send a PC-FAX
- 48How do I adjust my Brother machine's tray use for copying and faxing?
- 49The printer status is Offline or Paused.
- 50I can print but cannot scan via network. (For Windows)