FAQs & Troubleshooting
![]() |
Latest |
336 Results
- 5131/07/2024Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 5231/07/2024Set the Machine to Power Off Automatically
- 5331/07/2024Print as a Poster (Windows)
- 5431/07/2024Load Paper in the Multi-purpose Tray (MP Tray)
- 5531/07/2024Send Scanned Data to an Email Server
- 5631/07/2024Set the Time Zone
- 5731/07/2024Copy an ID Card
- 5831/07/2024Reduce Printing Noise
- 5931/07/2024Load Photo Paper in Paper Tray #1
- 6031/07/2024Print the WLAN Report
- 6131/07/2024Send a Fax Using PC-FAX (Windows)
- 6231/07/2024Copy a Document
- 6331/07/2024Copy on Both Sides of the Paper (2-sided Copy)
- 6431/07/2024Adjust the Machine Volume
- 6531/07/2024Clean the Paper Pick-up Rollers for Paper Tray #2
- 6631/07/2024Clean the Paper Pick-up Rollers
- 6731/07/2024Clean the Print Head from Your Brother Machine
- 6831/07/2024Clean the Paper Feed Rollers
- 6931/07/2024Print a Fax Stored in the Machine's Memory
- 7031/07/2024Enlarge or Reduce Copied Images
- 7131/07/2024Store Incoming Faxes in the Machine's Memory
- 7231/07/2024Paper is Jammed in the Back of the Machine
- 7331/07/2024Set the Date & Time
- 7431/07/2024Clean the Scanner
- 7531/07/2024Set Your Station ID
- 7630/07/2024Reset the Network Settings to Factory Default
- 7730/07/2024Set Sleep Mode Countdown
- 7830/07/2024Print the Network Configuration Report
- 7927/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 8019/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 8105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 8222/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 8314/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 8431/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 8504/01/2024Easy Scan to E-mail
- 8617/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 8729/08/2023Verify if the Brother machine has a dial tone.
- 8810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 8927/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 9027/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 9108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 9306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 9401/06/2023Print both sides of paper or a booklet automatically
- 9501/06/2023Add your Brother machine with AirPrint (macOS)
- 9601/06/2023Delete print jobs from the print queue.
- 9710/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 9807/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9907/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 10031/03/2023What is Brother Web Connect?