FAQs & Troubleshooting
Latest |
327 Results
- 5126/09/2022Configure Email Sending or Receiving Using Web Based Management
- 5226/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5321/09/2022I cannot use the Auto Crop feature.
- 5406/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 5506/09/2022Restrict the functions available on your Brother machine and the number of prints.
- 5601/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5731/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5830/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5922/08/2022Configure the Scan to Email Feature (Linux)
- 6009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6128/07/2022Update the Driver or Firmware for your Brother machine
- 6226/07/2022Configure and use the Scan Key Tool (Linux)
- 6319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6413/07/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6620/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6720/06/2022Access Web Based Management
- 6809/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6920/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7014/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7111/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7211/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7307/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7401/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7501/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7624/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7822/03/2022Out of Memory
- 7917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8015/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8115/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8215/11/2021Set up your Brother machine on a wireless network.
- 8310/11/2021Open the Control Panel (For Windows)
- 8414/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8631/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8719/03/2021I get a TS error when trying to print on a wireless network.
- 8819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8902/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9018/02/2021When I print photos, the color quality is not good.
- 9108/01/2021How do I print since Google Cloud Print is discontinued?
- 9229/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 9324/12/2020Configure Public Mode for Secure Function Lock 3.0
- 9424/12/2020Printing/ Scanning with the Cloud
- 9524/12/2020Printing/ Scanning with a mobile device
- 9624/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9716/11/2020I cannot print from Google Cloud Print™.
- 9814/09/2020Unusable Device
- 9914/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10019/08/2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.