FAQs & Troubleshooting
Latest |
334 Results
- 10117/03/2023Open the "Scanners and Cameras" and Properties.
- 10215/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 10315/02/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 10414/02/2023I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 10514/02/2023Scan a document in Windows 8 and Windows 10.
- 10614/02/2023Transfer faxes to the PC when my machine has a mechanical issue.
- 10714/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 10813/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 10919/12/2022Cannot Detect Ink Volume
- 11019/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 11119/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 11219/12/2022Can third party ink be used to refill the ink cartridges?
- 11313/12/2022Open the Status Monitor
- 11413/12/2022How to identify your Operating System (OS).
- 11524/11/2022Import a Certificate and Private Key
- 11615/11/2022Export the Certificate and Private Key
- 11724/10/2022Install a Certificate on Your Brother Machine
- 11820/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 11917/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 12004/10/2022Print as a Booklet Automatically (Windows®)
- 12127/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12226/09/2022Configure Email Sending or Receiving Using Web Based Management
- 12326/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 12421/09/2022I cannot use the Auto Crop feature.
- 12506/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 12606/09/2022Restrict the functions available on your Brother machine and the number of prints.
- 12701/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 12831/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 12930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 13022/08/2022Configure the Scan to Email Feature (Linux)
- 13109/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 13228/07/2022Update the Driver or Firmware for your Brother machine
- 13326/07/2022Configure and use the Scan Key Tool (Linux)
- 13419/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 13513/07/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 13623/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 13720/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 13820/06/2022Access Web Based Management
- 13909/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14020/04/2022Uninstall the Brother Software and Drivers (Windows)
- 14114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 14311/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 14407/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 14501/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 14601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 14724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 14824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 14922/03/2022Out of Memory
- 15017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)