FAQs & Troubleshooting
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336 Results
- 116/04/2025Where can I download Brother iPrint&Scan application for Mac?
- 216/04/2025I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 316/04/2025Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 416/04/2025Set up your Brother machine on a wireless network.
- 516/04/2025I cannot print from my computer via USB.
- 615/04/2025I cannot scan via network.
- 711/03/2025What is the default password for my Brother machine?
- 803/03/2025What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 905/02/2025Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1013/12/2024How to identify your Operating System (OS).
- 1128/11/2024I cannot install the printer driver or print in Windows 11.
- 1224/10/2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 1315/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 1431/07/2024About Envelopes
- 1531/07/2024Change the Print Setting Options When Having Printing Problems
- 1631/07/2024Correct the Paper Feed to Clear Vertical Lines
- 1731/07/2024Turn Off the Show Status Monitor Feature (Windows)
- 1831/07/2024Check the Print Alignment from Your Brother Machine
- 1931/07/2024Check the Print Quality
- 2031/07/2024Clean the Base Pad
- 2131/07/2024Remove Paper Scraps
- 2231/07/2024Paper is Jammed in the Front of the Machine
- 2331/07/2024Document is Jammed in the Bottom of the ADF Unit
- 2431/07/2024Copy in Ink Save Mode
- 2531/07/2024Load Envelopes in Paper Tray #1
- 2631/07/2024Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 2731/07/2024Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 2831/07/2024Load Documents on the Scanner Glass
- 2931/07/2024Load Documents in the Automatic Document Feeder (ADF)
- 3031/07/2024Upload Scanned Data to a CIFS Server
- 3131/07/2024Forward Incoming Faxes to Another Machine
- 3231/07/2024Remove Paper Scraps Jammed in the ADF
- 3331/07/2024Document is Jammed inside the ADF Unit
- 3431/07/2024Document is Jammed in the Top of the ADF Unit
- 3531/07/2024Upload Scanned Data to an FTP Server
- 3631/07/2024Scan to Email Attachment Using ControlCenter2 (Mac)
- 3731/07/2024Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- 3831/07/2024Scan to Email Attachment
- 3931/07/2024Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac)
- 4031/07/2024Scan to an Editable Text File Using OCR
- 4131/07/2024Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac)
- 4231/07/2024Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- 4331/07/2024Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- 4431/07/2024Save Scanned Data to a Folder as a PDF File
- 4531/07/2024Turn Off Memory Receive
- 4631/07/2024Change Memory Receive Options
- 4731/07/2024Send or Receive an Email Securely Using SSL TLS
- 4831/07/2024Send an Email with User Authentication
- 4931/07/2024Manage Multiple Certificates
- 5031/07/2024Step by Step Guide for Creating and Installing a Certificate