FAQs & Troubleshooting
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327 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Replace Ink
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6(Video) Install Ink Cartridges
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9(Video) Load A3/Ledger paper
- 10The printer status is Offline or Paused.
- 11Paper Tray #1 not detected/ Paper Tray #2 not detected
- 12Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 13Paper Size Mismatch
- 14No Paper / No Paper Fed
- 15My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 16Check the Print Quality
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Document Jam
- 21Ink Low
- 22Change the Print Setting Options When Having Printing Problems
- 23"Offline" appears on the Status Monitor.
- 24Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27Install Starter Ink
- 28How to identify your Operating System (OS).
- 29Improve poor print quality.
- 30Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 31Sleep
- 32Cannot Detect
- 33Where is the USB/Ethernet port on the machine?
- 34Check the Print Alignment from Your Brother Machine
- 35Print as a Poster (Windows®)
- 36Paper Jam
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Load Documents on the Scanner Glass
- 40Easy Scan to E-mail
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 42(Video) Set up your Brother machine
- 43(Video) Connect telephone line and power cords
- 44After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48Wrong Tray Setting or Wrong Tray Settings
- 49Change the printer driver settings (Windows/macOS)
- 50Delete print jobs from the print queue.