FAQs & Troubleshooting
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330 Results
- 1Replace Ink
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3(Video) Load A4/Letter paper
- 4Paper Size Mismatch
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Paper Jam
- 7Paper Tray #1 not detected/ Paper Tray #2 not detected
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9No Paper / No Paper Fed
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11(Video) Load A3/Ledger paper
- 12(Video) Install Ink Cartridges
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Easy Scan to E-mail
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21Change the Print Setting Options When Having Printing Problems
- 22Check the Print Alignment from Your Brother Machine
- 23Check the Print Quality
- 24Document Jam
- 25How to identify your Operating System (OS).
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Cannot Detect
- 28"Offline" appears on the Status Monitor.
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30Where is the USB/Ethernet port on the machine?
- 31Set up your Brother machine on a wireless network.
- 32Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 33Load Documents in the Automatic Document Feeder (ADF)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35What is Brother iPrint&Scan?
- 36Change the printer driver settings (Windows/macOS)
- 37Ink Low
- 38What is the default password for my Brother machine?
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 41(Video) Set up your Brother machine
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Load Photo Paper in Paper Tray #1
- 44Install Starter Ink
- 45The printer status is Offline or Paused.
- 46One or more of my colors are not printing (blank).
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot open the scanned file from Scan to FTP.
- 49Enable the Brother machine's network interface.
- 50Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)