FAQs & Troubleshooting
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327 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Load A3/Ledger paper
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Replace Ink
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Paper Size Mismatch
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11What driver package format is supported by my Linux distribution?
- 12I cannot print on a wireless (Wi-Fi) network (Windows)
- 13No Paper / No Paper Fed
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 15Paper Tray #1 not detected/ Paper Tray #2 not detected
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17How to identify your Operating System (OS).
- 18(Video) Install Ink Cartridges
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Change the Print Setting Options When Having Printing Problems
- 22Check the Print Alignment from Your Brother Machine
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25Ink Low
- 26Change the printer driver settings (Windows/macOS)
- 27"Offline" appears on the Status Monitor.
- 28Document Jam
- 29Easy Scan to E-mail
- 30I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 31Check the Print Quality
- 32Load Documents on the Scanner Glass
- 33Print as a Poster (Windows®)
- 34The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36The printer status is Offline or Paused.
- 37My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 38Paper Jam
- 39Improve poor print quality.
- 40Where is the USB/Ethernet port on the machine?
- 41Install Starter Ink
- 42When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 43Use voice mail on the same line as my Brother machine.
- 44Add your Brother machine with AirPrint (macOS)
- 45Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48Correct the Paper Feed to Clear Vertical Lines
- 49Load Documents in the Automatic Document Feeder (ADF)
- 50Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)