FAQs & Troubleshooting
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280 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2One or more of my colors are not printing (blank).
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4Check the Print Quality
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Paper Jam
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9(Video) Load A4/Letter paper
- 10Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 11Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 12Unable to Scan / Scan Unable
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Connect telephone line and power cords
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Unable to Print XX
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 22Change the printer driver settings (Windows/macOS)
- 23Cover is Open
- 24Reset Your Brother Machine
- 25The scanning speed is slow when scanning from my machine. (Windows)
- 26Add your Brother machine with AirPrint (macOS)
- 27Sleep
- 28Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 29When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 30(Video) Set up your Brother machine
- 31Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Install Starter Ink
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36What is AirPrint?
- 37No Ink Cartridge
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 40(Video) Update the Driver or Firmware for your Brother machine
- 41Load Documents in the Automatic Document Feeder (ADF)
- 42Wrong Ink Cartridge
- 43Easy Scan to E-mail
- 44Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 45Setup a Brother machine on a wireless (Wi-Fi) network.
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47(Video) Unpack your Brother machine
- 48A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?