FAQs & Troubleshooting
Popular |
340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is Brother iPrint&Scan?
- 5Can I print from or scan to Android™ Smartphone?
- 6Turn the Toner Save Mode on or off.
- 7Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 8Printouts are curled or wavy.
- 9The toner does not fix to paper well. (Poor fixing)
- 10I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Scan and save a document in PDF format (Scan to File)
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 18Printouts have wrinkles.
- 19Can I print from DOS applications?
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 23Can I use voice mail on the same line as my Brother machine?
- 24Carry out calibration to improve the color density
- 25Jam Inside
- 26What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 29Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 30Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 31Print on plain paper or bond paper from the Manual feed slot
- 32Locate files scanned with ControlCenter3 (For Windows)
- 33Change the printer driver settings (Windows/macOS)
- 34The printer status is Offline or Paused.
- 35The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 36I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 37Reset the network settings to the factory default (video instructions available)
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39I cannot print using my Brother machine on a wireless network (Windows)
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41I keep getting the error message "Authenticate Err (Authentication error)".
- 42I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 43Which E-mail packages are compatible with ControlCenter3?
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45What is the recommended paper?
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Adjust color settings by using the custom setting in the printer driver
- 48The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 49Is there a Brother machine which is compatible with Mac Airport stations?
- 50The downloaded driver's name is different from my machine's name. (Linux)