FAQs & Troubleshooting
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MFC-9320CW
340 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Can I use AirPrint with my Brother machine?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
What is Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
9.
Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
10.
Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
11.
Can I print from or scan to Android™ Smartphone?
12.
Printouts are curled or wavy.
13.
Transfer faxes to the PC when my machine has a mechanical problem
14.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
15.
Why doesn't the machine answer when receiving a call?
16.
Print on plain paper or bond paper from the Manual feed slot
17.
The printer status is Offline or Paused.
18.
Scan and save a document in PDF format (Scan to File)
19.
The toner does not fix to paper well. (Poor fixing)
20.
Turn the Toner Save Mode on or off.
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
22.
Reduce the size of a received fax to fit the size of the paper in the Brother machine
23.
Reset the network settings to the factory default
24.
Print the Network Configuration List
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
Delete print jobs from the print queue.
28.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
29.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
30.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.