FAQs & Troubleshooting
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149 Results
- 51How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 52How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 53Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 54How to use the Numbering function (P-touch Editor 5.x for Windows)
- 55Print free-length labels with the set length (Linux®)
- 56Uninstalling the printer drivers (Linux®)
- 57How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 58Using the Printer Setting Tool (for Windows)
- 59"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 60The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 61How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 62I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 63Installing the LPR driver and CUPS wrapper driver (Linux®)
- 64Creating a label with GIMP (Linux®)
- 65Installing the software (for Windows)
- 66I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 67How do I uninstall the printer driver?
- 68How do I transfer label templates with P-touch Transfer Express?
- 69The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 70How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 71Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 72Using P-touch Template Settings
- 73Can I print out the printer settings?
- 74What do the indicator lights mean?
- 75Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 76A security warning appears when accessing Web Based Management via HTTPS.
- 77The print result does not improve even if I adjust the print density.
- 78I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 79I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 80Adding a custom media size for continuous roll (Linux®)
- 81Creating a label with OpenOffice (Linux®)
- 82The barcode on a printed PDF file cannot be read.
- 83How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 84Printed barcodes cannot be read.
- 85The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 86The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 87The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 88When I print many continuous labels, part of the label data is printed twice.
- 89How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 90Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 91How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 92How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 93How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 94The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 95Labels are jammed in the machine or are not ejected correctly after printing.
- 96I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 97Install BRAdmin Professional 3
- 98I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 99I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 100I do not know how to become a superuser in Ubuntu. (Linux®)