FAQs & Troubleshooting
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162 Results
- 1Which interface can I use?
- 2How do I transfer label or slip templates?
- 3How to set the Cutter
- 4How do I clean my printer?
- 5(Video) When I print many continuous labels, part of the label data is printed twice.
- 6What is the default User ID and Password for BRAdmin Light or Professional?
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How to set the Platen Roller
- 9Where can I find my Brother printer's serial number?
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 16The power button does not light up.
- 17How to identify your Operating System (OS) for Windows or Mac
- 18How do I install/change the RD roll?
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20I cannot print after updating the firmware or font data.
- 21Uninstalling the printer drivers (Linux®)
- 22How to use the Paper Size Setup (for Windows)
- 23Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 24How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 25How do I uninstall the printer driver?
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 28How to set the Head Unit
- 29Installing the software (for Windows)
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (USB connection)
- 32The print result does not improve even if I adjust the print density.
- 33Can I directly operate my printer from a self-developed application software and print a label?
- 34(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 38Print free-length labels with the set length (Linux®)
- 39Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 40When I print many continuous labels, part of the label data is printed twice.
- 41How to delete the registry information and files related to the printer driver
- 42How can I reset the printer?
- 43The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45A security warning appears when accessing Web Based Management via HTTPS.
- 46Install BRAdmin Professional 3
- 47How to set the Peeler
- 48Installing a CA certificate
- 49(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)