FAQs & Troubleshooting
![]() |
Popular |
161 Results
- 1How to set the Cutter
- 2The Printer Setting Tool does not start.
- 3How do I transfer label or slip templates?
- 4How do I reset network setting?
- 5I cannot print after updating the firmware or font data.
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I clean my printer?
- 9When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 10(Video) When I print many continuous labels, part of the label data is printed twice.
- 11The power button does not light up.
- 12How to use the Paper Size Setup (for Windows)
- 13I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 14Which interface can I use?
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16Printing is not possible. (USB connection)
- 17Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 18Using the Communication settings (for Windows)
- 19Using the Device Settings (for Windows)
- 20Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 21How to set the Peeler
- 22How to set the Platen Roller
- 23What is the default User ID and Password for BRAdmin Light or Professional?
- 24How do I install/change the RD roll?
- 25The print result does not improve even if I adjust the print density.
- 26I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 27How to open the Devices and Printers window
- 28Using the Printer Setting Tool (for Windows)
- 29How to delete the registry information and files related to the printer driver
- 30What is the Label List? (P-touch Editor 5.x for Windows)
- 31When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 32The paper settings specified from the server computer are not reflected on the client computer.
- 33How do I transfer label templates with P-touch Transfer Express?
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 35I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 36Installing a CA certificate
- 37The barcode on a printed PDF file cannot be read.
- 38How do I switch to and use the mass storage mode?
- 39Can I directly operate my printer from a self-developed application software and print a label?
- 40When I print many continuous labels, part of the label data is printed twice.
- 41How can I reset the printer?
- 42I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 43PostScript data cannot be printed or is printed in the text format. (Linux®)
- 44The power turns off automatically.
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How to set the Head Unit
- 47I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 48I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 49I do not know how to become a superuser in Ubuntu. (Linux®)
- 50The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)