FAQs & Troubleshooting
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160 Results
- 1How do I transfer label or slip templates?
- 2What is a wireless router or access point?
- 3How do I download drivers and applications in Windows 10?
- 4Installing the software (for Windows)
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6When I try to import a contact in Outlook using P-touch Add-in, I get a message "The contact data cannot be imported."
- 7What Android™ mobile application can I use?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9Where can I find my Brother printer's serial number?
- 10Which interface can I use?
- 11Printing is not possible. (USB connection)
- 12How to set the Cutter
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14How do I install/change the RD roll?
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 17Can I directly operate my printer from a self-developed application software and print a label?
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19How do I uninstall the printer driver?
- 20How to identify your Operating System (OS) for Windows or Mac
- 21How to set the Head Unit
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 26When I try to use the database function, an application error occurs. (P-touch Editor 5.x for Windows)
- 27My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 28The Printer Setting Tool does not start.
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 31Installing the LPR driver and CUPS wrapper driver (Linux®)
- 32How to install Brother software on a computer not connected to the Internet
- 33Using the Device Settings (for Windows)
- 34The media cannot be fed to the beginning of a label.
- 35The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 36How do I print labels distributed to multiple printers?
- 37How to set the Peeler
- 38How to set the Platen Roller
- 39Uninstalling the printer drivers (Linux®)
- 40Creating a label with GIMP (Linux®)
- 41Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 42The barcode on a printed PDF file cannot be read.
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How to use the Paper Size Setup (for Windows)
- 45Using the Printer Setting Tool (for Windows)
- 46What is BRAdmin Professional? (for Windows only)
- 47How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49How to identify the printer's firmware version
- 50"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
