FAQs & Troubleshooting
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159 Results
- 1How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2How to use the Paper Size Setup (for Windows)
- 3How do I download drivers and applications in Windows 10?
- 4How to identify your Operating System (OS) for Windows or Mac
- 5I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 8When I try to import a contact in Outlook using P-touch Add-in, I get a message "The contact data cannot be imported."
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How do I transfer label or slip templates?
- 11Can I set a different media width when using an OpenOffice template? (Linux®)
- 12What Android™ mobile application can I use?
- 13How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 14How do I install/change the RD roll?
- 15File Compatibility (P-touch Editor 5.x for Windows)
- 16How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 17My computer stopped working after connected to the printer over the network. (for Windows Server)
- 18Install BRAdmin Professional 3
- 19How to set the Head Unit
- 20How to set the Peeler
- 21How to set the Platen Roller
- 22I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 23Where can I find my Brother printer's serial number?
- 24What is a wireless router or access point?
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26How do I reset network setting?
- 27Printing is not possible. (USB connection)
- 28The power button does not light up.
- 29The print result does not improve even if I adjust the print density.
- 30I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 31I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 32I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 33PostScript data cannot be printed or is printed in the text format. (Linux®)
- 34Print free-length labels with the set length (Linux®)
- 35Installing the LPR driver and CUPS wrapper driver (Linux®)
- 36Uninstalling the printer drivers (Linux®)
- 37Creating a label with GIMP (Linux®)
- 38Adding a custom media size for continuous roll (Linux®)
- 39Creating a label with OpenOffice (Linux®)
- 40Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 41I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 42How to install Brother software on a computer not connected to the Internet
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45Using the Communication settings (for Windows)
- 46Using the Printer Setting Tool (for Windows)
- 47How to share your printer in Windows 7 in a network-shared environment.
- 48The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 49How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
