FAQs & Troubleshooting
Latest |
192 Results
- 5102/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5212/04/2023Where can I find my Brother printer's serial number?
- 5301/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5410/01/2023What kind of paper can I use for Print Service Plugin?
- 5510/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5628/11/2022I cannot connect my printer to the wireless network with WPS when using WPA3.
- 5721/11/2022How can I connect my printer wirelessly?
- 5821/11/2022How to print a label using AirPrint (For Mac)
- 5921/10/2022Using Web Based Management
- 6013/10/2022Where can I download the latest P-touch Editor for Mac?
- 6102/09/2022What do the indicator lights mean?
- 6228/06/2022How to install Brother software on a computer not connected to the Internet
- 6309/05/2022How do I print labels distributed to multiple printers?
- 6402/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6526/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6618/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6711/04/2022Install BRAdmin Professional 3
- 6831/03/2022How to delete the registry information and files related to the printer driver
- 6928/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 7028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7107/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7216/02/2022How can I print using Portrait? (iPrint&Label)
- 7316/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7415/12/2021I cannot connect my printer to a Windows 11 computer via USB.
- 7513/12/2021How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 7613/12/2021How do I connect my computer to the printer using the Wireless Direct mode?
- 7709/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7809/12/2021Using the Printer Setting Tool (for Windows)
- 7909/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 8009/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 8109/12/2021How do I transfer label templates with P-touch Transfer Express?
- 8215/11/2021How can I create a barcode label? (iPrint&Label)
- 8304/11/2021Installing the software
- 8426/10/2021P-touch Editor crashes when I open it on my Mac.
- 8525/10/2021I cannot connect my printer and print via Bluetooth® on macOS 12.
- 8608/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8703/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8803/08/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8903/08/2021Small characters or thin lines are printed faintly.
- 9025/06/2021Using the Communication settings (for Windows)
- 9113/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 9208/01/2021How do I connect the printer to my mobile device via Bluetooth®?
- 9308/01/2021How do I install/change the label roll?
- 9406/01/2021How do I disable broadcasting the printer to AirPrint-compatible devices?
- 9523/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 9627/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 9713/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 9822/10/2020How do I switch to and use the mass storage mode?
- 9922/10/2020Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 10020/10/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)