FAQs & Troubleshooting
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135 Results
- 1The printer status is Offline or Paused.
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3What is the BRAdmin Professional software used for?
- 4Delete print jobs from the print queue.
- 5The paper is skewed when it's printed.
- 6I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 7The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 8"JAM REAR" error appears on the LCD. What should I do?
- 9"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 10Printouts have wrinkles or creases.
- 11What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 12What are the expected yields of the consumables?
- 13How do I factory reset the print server?
- 14What is the recommended paper?
- 15How can I print envelopes?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I am unable to print from a client PC to a printer on a print server. (Linux)
- 18I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 19What is the Network Shared printing?
- 20The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22Printouts are faint.
- 23The image is ghosted.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26I want to print using CUPS while keeping SELinux enabled. (Linux)
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28How to identify your Operating System (OS).
- 29Can I print from or scan to Android™ Smartphone?
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot print from my computer via USB.
- 32Change the printer driver settings (Windows/macOS)
- 33I cannot print from my computer via network. (For Macintosh)
- 34Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 35I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 36Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 37When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39"JAM DUPLEX" error appears on the LCD.
- 40White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 41Can I print using the IPP protocol on Windows XP?
- 42What is the printable area per page?
- 43I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 44How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 45Uninstall the printer drivers (For Windows)
- 46The printed letters are slanted, positioned incorrectly.
- 47White spots appear in areas of dense black printing.
- 48Vertical black lines appear on the printout.
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50The downloaded driver's name is different from my machine's name. (Linux)