FAQs & Troubleshooting
Popular |
135 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3What is the BRAdmin Professional software used for?
- 4When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6The printed letters are slanted, positioned incorrectly.
- 7The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 8Cannot print after a Windows 10 update (June 2020)
- 9I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 10Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 11I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 12"JAM DUPLEX" error appears on the LCD.
- 13What are the expected yields of the consumables?
- 14What is the recommended paper?
- 15How can I activate/deactivate the Toner Save Mode?
- 16White spots appear in areas of dense black printing.
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18When printing with monochrome laser printer, the print position shifts. (Linux)
- 19Open the Control Panel (For Windows)
- 20I cannot print from my computer via USB.
- 21The printer status is Offline or Paused.
- 22I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 23I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 24When I print a PDF file that was created from a scanned image using Adobe® Acrobat® / Acrobat® Reader® 5.0, white vertica lines appear on the print out.
- 25How do I lock the control panel settings?
- 26What is the best printer driver to use-the PCL or BR-Script driver?
- 27Uninstall the printer drivers (For Windows)
- 28I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 29I want to print using CUPS while keeping SELinux enabled. (Linux)
- 30Uninstall printer drivers (Linux)
- 31Delete print jobs from the print queue.
- 32I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 33What is the Network Shared printing?
- 34Can I print from or scan to Android™ Smartphone?
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Change the printer driver settings (Windows/macOS)
- 37The paper is skewed when it's printed.
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40Printouts have toner specks.
- 41"JAM REAR" error appears on the LCD. What should I do?
- 42Printouts have wrinkles or creases.
- 43Can I print using the IPP protocol on Windows XP?
- 44What is the printable area per page?
- 45I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
- 46How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 47How can I print envelopes?
- 48How do I clear paper jams?
- 49The image is ghosted.
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)