FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Cannot print after a Windows 10 update (June 2020)
- 3Delete print jobs from the print queue.
- 4Can I print from or scan to Android™ Smartphone?
- 5I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 6Print command (LPR) (Linux)
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8What driver package format is supported by my Linux distribution?
- 9How to identify your Operating System (OS).
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11What kind of paper should I avoid?
- 12Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 13How can I change the IP address?
- 14Can I print from DOS applications?
- 15I want to print using CUPS while keeping SELinux enabled. (Linux)
- 16Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 17The machine does not print anything.
- 18Output sheets are completely black.
- 19Large characters are printed incorrectly. (Linux)
- 20The driver installation finished successfully but I cannot print. (Linux)
- 21I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 22I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 23When printing with monochrome laser printer, the print position shifts. (Linux)
- 24What is the difference between the toner cartridge and the drum unit?
- 25A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I cannot print from my computer via USB.
- 28Change the printer driver settings (Windows/macOS)
- 29I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 30The printer status is Offline or Paused.
- 31Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 32Functions supported in the Windows 7 built-in drivers
- 33Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 34What kind of USB cable should I use?
- 35The printer prints unexpectedly or it prints garbage.
- 36In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 37How can I change the IP address using the ARP and PING commands?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39Printouts have wrinkles or creases.
- 40What do the LED indications mean?
- 41The printed letters are slanted, positioned incorrectly.
- 42White spots appear in areas of dense black printing.
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Print command (cupswrapper) (Linux)
- 49All print jobs are aborted and nothing is printed. (Linux)
- 50I am unable to print from a client PC to a printer on a print server. (Linux)