FAQs & Troubleshooting
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128 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2The machine does not print anything.
- 3What kind of envelopes should I avoid?
- 4How to identify your Operating System (OS).
- 5Why does the Drum LED light?
- 6What do the LED indications mean?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8What kind of labels and transparencies can I use?
- 9What do the LED indications mean?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Functions supported in the Windows 7 built-in drivers
- 12When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 13What is the recommended paper?
- 14What is the Network Shared printing?
- 15Why are the alarm and data lights on?
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Cannot print after a Windows 10 update (June 2020)
- 18Delete print jobs from the print queue.
- 19I cannot print from my computer via network. (For Macintosh)
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21How do I display the Quick Print Setup as a Toolbar?
- 22How can I enable/disable the Quick Print Setup Utility?
- 23None of the LEDs illuminate.
- 24Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 25Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 26Uninstall the drivers. (Mac OS X 10.5)
- 27What kind of paper can I use?
- 28The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 29Can I print from DOS applications?
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Windows 10 Support Information
- 32I cannot print from my computer via USB.
- 33I cannot print from my computer via network. (For Windows)
- 34How do I clean the Drum Unit?
- 35What is a Print Server?
- 36My Brother machine misfeeds paper.
- 37Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 38How do I clean the inside of the printer and Drum Unit?
- 39How do I print on envelopes?
- 40What driver package format is supported by my Linux distribution?
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43Print command (cupswrapper) (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 47Can I print from or scan to Android™ Smartphone?
- 48I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 49Change the printer driver settings (Windows/macOS)
- 50Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
