How to identify your Operating System (OS).

I cannot print from my computer via USB.

The machine does not print anything.

How do I print on envelopes?

Cannot print after a Windows 10 update (June 2020)

Can I print from and scan to iPhone, iPod touch and iPad?

I cannot print from my computer via network. (For Macintosh)

How can I change the IP address?

What kind of paper can I use?

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

Can I print from DOS applications?

Replace the drum unit.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

What is the recommended paper?

Paper size settings are unavailable when I print from OpenOffice (Linux)

The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)

The driver installation finished successfully but I cannot print. (Linux)

I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)

All print jobs are aborted and nothing is printed. (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

Windows 10 Support Information

What is the difference between the toner cartridge and the drum unit?

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)

I cannot print from my computer via network. (For Windows)

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

How do I print on transparencies?

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

My Brother machine misfeeds paper.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

Print on both sides of the paper.

Uninstall the printer drivers (For Windows)

I cannot install the driver when using the Driver Install Tool. (Linux)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 or later (Linux)

What driver package format is supported by my Linux distribution?

My machine prints 2-sided when I select 1-sided printing in the driver (Linux)

The downloaded driver's name is different from my machine's name. (Linux)

I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

Large characters are printed incorrectly. (Linux)

Print command (LPR) (Linux)

Print command (cupswrapper) (Linux)

I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)

I am unable to print from a client PC to a printer on a print server. (Linux)

I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)

I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)

I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)