FAQs & Troubleshooting
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126 Results
- 125/01/2021How to set up the cap frame (PRCF5 / PRCF5AP) [Video instructions]
- 230/10/2020How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 323/09/2020How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 411/09/2020How do I adjust the tension of the bobbin thread ?
- 502/08/2020How do I install the bobbin wound with thread?
- 602/08/2020"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 702/08/2020"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 802/08/2020"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 902/08/2020"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 1002/08/2020"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 1102/08/2020"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 1202/08/2020"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 1302/08/2020"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 1402/08/2020"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 1502/08/2020"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 1602/08/2020"This pattern cannot combine." message appears on the LCD. What does it mean?
- 1702/08/2020"This pattern cannot be used." message appears on the LCD. What does it mean?
- 1802/08/2020"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 1902/08/2020"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 2002/08/2020"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 2102/08/2020"Picker error" message appears on the LCD. What does it mean?
- 2202/08/2020"Needle threader error" message appears on the LCD. What does it mean?
- 2302/08/2020"Needle bar case home position error." message appears on the LCD. What does it mean?
- 2402/08/2020"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 2502/08/2020"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 2602/08/2020"Needle bar case position error" message appears on the LCD. What does it mean?
- 2702/08/2020"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 2802/08/2020"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 2902/08/2020"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 3002/08/2020"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 3101/05/2020How to Embroider on Bag. [Video instructions]
- 3201/05/2020How to Embroider on Clothes. [Video instructions]
- 3301/05/2020How to Embroider on Pet Collar. [Video instructions]
- 3401/05/2020How to Embroider on Cap. [Video instructions]
- 3501/05/2020How to Embroider on Shoes. [Video instructions]
- 3604/12/2018The bobbin thread breaks.
- 3704/12/2018Why does the upper thread keep breaking?
- 3804/12/2018How do I wind the bobbin?
- 3902/10/2018"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 4002/10/2018"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 4102/10/2018"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 4221/09/2018"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 4321/09/2018How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 4423/05/2018Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 4502/05/2018"This file cannot be used." message appears on the LCD. What does it mean?
- 4602/05/2018"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 4710/04/2018How to set up the cap frame. [Video instructions]
- 4810/04/2018How to set up the cap frame driver. [Video instructions]
- 4901/08/2017How do I adjust the tension of the upper thread ?
- 5031/07/2017Maintenance (Clean the hook)