FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The App shows the message "No Supported Machines Found".
- 3Introducing Brother My Design Snap application
- 4How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 5About the threads and the bobbin case when embroidering
- 6How do I Play the MPEG-4 (MP4) Videos?
- 7How do I Play the Tutorial Video?
- 8How do I adjust the presser foot pressure?
- 9How do I hoop the fabric in the embroidery frame?
- 10How do I adjust thread tension for embroidering?
- 11Using the embroidery needle plate cover
- 12Cannot thread the needle.
- 13The fabric feeds in the opposite direction.
- 14How to use the Multi-purpose Screwdriver.
- 15How to embroider an appliqué pattern [Video instructions]
- 16Basic procedure to sew stitches
- 17How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 18Loops appear on the surface of the fabric when embroidering
- 19Tips for sewing thick fabrics
- 20The handwheel feels sluggish when it is turned.
- 21How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 22M3124301 appears on the Artspira app screen.
- 23What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 24"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 25The bobbin thread cannot be pulled up.
- 26How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 27Where do I put the oil in my machine?
- 28How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 29How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 30Introducing Brother My Stitch Monitor application
- 31Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 32How do I get a lens calibration sheet?
- 33Upper thread breaks.
- 34Fabric does not feed through the machine.
- 35How do I adjust a stitch width or length?
- 36How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 37"Set the clock." message appears on the LCD. What does it mean?
- 38"Remove Dual Feed module from the machine." message appears on the LCD. What does it mean?
- 39"Turn off the power and replace the needle plate." message appears on the LCD. What does it mean?
- 40"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 41The pattern transferred from the Artspira app does not appear on the screen of the machine
- 42How to stop "Send usage information to help improve Brother products and services"
- 43What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 44Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 45The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 46"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 47Bobbin thread breaks
- 48How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 49Incorrect thread tension
- 50How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]