FAQs & Troubleshooting
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Innov-is XJ1
237 Results
1.
About the threads and the bobbin case when embroidering
2.
Stitches are skipped
3.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
4.
Introducing Brother My Design Snap application
5.
Tutorial videos on how to use the machine [Video instructions]
6.
Fabric puckers
7.
The fabric feeds in the opposite direction.
8.
How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
9.
How do I adjust thread tension for embroidering?
10.
How to use the Multi-purpose Screwdriver. [ Position “1” ]
11.
How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
12.
Upper thread breaks.
13.
How do I pull up the bobbin thread?
14.
How to embroider an appliqué pattern [Video instructions]
15.
The App shows the message "Embroidery positioning sticker not found".
16.
The App shows the message "No Supported Machines Found".
17.
Loops appear on the surface of the fabric when embroidering
18.
How do I hoop the fabric in the embroidery frame?
19.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
20.
How to Use the Thread Trimming Function. (Jump Stitch Trim)
21.
How do I retrieve the embroidery pattern from the machine’s memory?
22.
How do I change the font type in the embroidery pattern?
23.
Incorrect thread tension
24.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
25.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
26.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
27.
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
28.
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
29.
The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
30.
How do I adjust the presser foot pressure?