FAQs & Troubleshooting
![]() |
Popular |
251 Results
- 1(Video) Install Ink Cartridges
- 2Load paper in the paper tray
- 3(Video) Load A4/Letter paper
- 4Paper Jam
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11(Video) Set up your Brother machine
- 12(Video) Unpack your Brother machine
- 13What is the BRAdmin Professional software used for?
- 14Printing/ Scanning with a mobile device
- 15What is AirPrint?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Can I print from or scan to Android™ mobile device?
- 18I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Wrong Ink Color
- 22Paper tray not detected/ Paper tray #2 not detected
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 25After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28Install Starter Ink
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34Protect your Brother machine against unauthorised access over the network
- 35Install starter ink cartridges
- 36Delete print jobs from the print queue.
- 37What is Brother iPrint&Scan?
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40High Temperature
- 41Change the printer driver settings (Windows/macOS)
- 42What driver package format is supported by my Linux distribution?
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 45(Video) Connect telephone line and power cords
- 46(Video) Load an Envelope (Manual Feed Slot)
- 47Scan from the Brother iPrint&Scan application using Windows Phone.
- 48The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 49Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).