FAQs & Troubleshooting
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DCP-J562DW
251 Results
1.
(Video) Load A4/Letter paper
2.
Setup a Brother machine on a wireless (Wi-Fi) network.
3.
Replace Ink
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Can I print from or scan to Android™ mobile device?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Paper Jam
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Load paper in the paper tray
11.
One or more of my colors are not printing (blank).
12.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
13.
(Video) Load an Envelope (Manual Feed Slot)
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
(Video) Install Ink Cartridges
16.
What is Brother iPrint&Scan?
17.
The printer status is Offline or Paused.
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22.
Improve poor print quality.
23.
(Video) Connect telephone line and power cords
24.
I cannot print on a wireless (Wi-Fi) network (Windows)
25.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Wireless setup is requesting a WPS PIN to complete the setup
28.
(Video) Set up your Brother machine
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
Cannot Detect