FAQs & Troubleshooting
Popular |
263 Results
- 1Scan and save a document in PDF format (Scan to File)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4How do I clear the message "Cannot Detect" from the display?
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 7The printer status is Offline or Paused.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 11How to identify your Operating System (OS).
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17Ink Low
- 18One or more of my colors are not printing (blank). What can I do?
- 19Replace Ink
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21What is Brother iPrint&Scan?
- 22Cannot print after a Windows 10 update (June 2020)
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I still receive the error message "Paper Jam" after I removed the jammed paper.
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Where can I find the ink cartridges for my new Brother machine?
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29I can print but cannot scan via network. (For Windows)
- 30I cannot make borderless prints.
- 31Cover is Open
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Set up your Brother machine on a wireless network.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36When printing documents the characters appear ghosted, blurry, or doubled.
- 37I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 38Can I print from or scan to Android™ Smartphone?
- 39Change the printer driver settings (Windows/macOS)
- 40When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 41No Paper Fed
- 42Which E-mail packages are compatible with ControlCenter3?
- 43Paper Jam
- 44Load paper in the paper tray
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Can I use AirPrint with my Brother machine?
- 49Is my Brother machine compatible with third party print servers?
- 50I cannot scan via USB. (Mac OS X)