FAQs & Troubleshooting
Popular |
246 Results
- 1One or more of my colors are not printing (blank).
- 2"Offline" appears on the Status Monitor.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Connect your Brother machine to your mobile device via a wireless router or access point.
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6What is Brother iPrint&Scan?
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Paper Jam
- 9No Paper Fed
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11Can I print from or scan to Android™ Smartphone?
- 12Ink Low
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14What is AirPrint?
- 15Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Replace Ink
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 24The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 25When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Cannot print after a Windows 10 update (June 2020)
- 29The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 30The scanner cover support has come off. (With Video Instructions)
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 33I still receive the error message "Paper Jam" after I removed the jammed paper.
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Unable to Scan AX
- 36The edge of glossy paper is smudged.
- 37Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 38When I print, the pages are smudged with ink.
- 39The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 40What is the BRAdmin Professional software used for?
- 41Load envelopes
- 42I'm using Macintosh. What is the PreScan option used for?
- 43Configure the Scan to Email Feature (Linux)
- 44To install the printer driver easily using a tool. (Linux)
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 47Use the Network Connection Repair Tool (Windows)
- 48When I scan a document using ControlCenter, the scanned file size is too big.
- 49Scan and save a document in PDF format for Windows (Scan to File)
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).