FAQs & Troubleshooting
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263 Results
- 1Scan multiple pages into one file instead of each scan being saved as a separate file.
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Replace Fuser
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Print on both sides of the paper (2-sided/duplex Printing).
- 6Replace WT (waste toner) Box
- 7Jam 2-sided
- 8Curled or wavy
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10What is Brother iPrint&Scan?
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13Small Paper
- 14The color of your printouts is not what you expected
- 15Jam Rear
- 16What can happen if the wrong paper is used in your machine.
- 17Replace Toner
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Reset the network settings to the factory default.
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 27WT Box End Soon
- 28Drum Stop
- 29No Paper
- 30Smudges on printed pages (Poor fixing)
- 31Scan a document using "Scanner and Camera Wizard" in Windows XP
- 32Drum Error (Drum!)
- 33Drums End Soon/ Drum End Soon(X)
- 34I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 35Set up your Brother machine on a wireless network.
- 36When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 37Jam Manual Feed
- 38Scan a text document and convert it into a text file (For Windows)
- 39Replace PF Kit xx
- 40Scan an image and insert it in a Windows XP application
- 41Jam Inside
- 42Wrinkle
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Easy Scan to E-mail
- 45Delete print jobs from the print queue.
- 46I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 47Configure and use the Scan to FTP feature
- 48Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 49What is AirPrint?
- 50How to identify your Operating System (OS).