FAQs & Troubleshooting
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263 Results
- 1Scan multiple pages into one file instead of each scan being saved as a separate file.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3No Paper
- 4Print on both sides of the paper (2-sided/duplex Printing).
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 8Can I print from or scan to Android™ Smartphone?
- 9How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 10Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Adjust color settings by using the custom setting in the printer driver
- 13Replace WT (waste toner) Box
- 14Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16How to identify your Operating System (OS).
- 17Cartridge Error
- 18Load paper in the paper tray
- 19Delete a network scanner entry. (Linux)
- 20Printing/ Scanning with a mobile device
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 23Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 24White streaks or bands down the page
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Printing/ Scanning with the Cloud
- 27Protect your Brother machine against unauthorised access over the network
- 28Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 29"Offline" appears on the Status Monitor.
- 30What is Brother iPrint&Scan?
- 31Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 34I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 35Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37Set the Brother machine to prevent public access to certain features
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39Uneven density appears periodically across the page
- 40Drums End Soon/ Drum End Soon(X)
- 41Reset the network settings to the factory default.
- 42Ghost
- 43White spots or hollow print
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 46Jam Manual Feed
- 47Replace PF Kit xx
- 48Scan a document from a Windows Vista application
- 49Check the Node Name of the Brother machine
- 50Jam 2-sided