FAQs & Troubleshooting
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69 Results
- 1Replace Roller
- 2Duplex (two-sided) scan
- 3Multifeed
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I cannot save a file downloaded from the Brother support website (For Windows)
- 6Configuring frequently-used scan settings on your computer.
- 7Replace Pad
- 8Document Jam
- 9What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11My Brother machine sound level is high while scanning documents.
- 12Machine Error
- 13Out of Memory
- 14Clean the scanner
- 15I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17How can I scan and save documents to the Android™ mobile devices using my Brother machine?
- 18Open the "Scanners and Cameras" and Properties.
- 19Replace Parts
- 20Service Call
- 21Configure the Scan to Email Feature (Linux)
- 22Pre-Required Procedures (Linux)
- 23I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 24Changing scan settings in ControlCenter.
- 25Check the firmware version.
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Scan documents longer than 14 inches (35.5 cm) using ControlCenter
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30Paper suitable for scanning
- 31How to identify your Operating System (OS).
- 32Clean the Pick-up Roller
- 33Unusable Device
- 34Scan a document in Windows 8 and Windows 10.
- 35Uninstall the Brother Software and Drivers (Windows)
- 36Command List of brscan. (Linux)
- 37Uninstall the scanner driver. (Linux)
- 38How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 39A horizontal line appears at the top of the scanned image.
- 40Open the Control Panel (For Windows)
- 41Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 42Clean the Separation Pad
- 43I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45What driver package format is supported by my Linux distribution?
- 46Scan using XSane or GIMP (Linux)
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48Delete a network scanner entry. (Linux)
- 49Important points for specifying the scan area (Linux)
- 50Uninstall Scan-key-tool. (Linux)