FAQs & Troubleshooting
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ADS-2100
69 Results
1.
Replace Roller
2.
Duplex (two-sided) scan
3.
Configuring frequently-used scan settings on your computer.
4.
Multifeed
5.
Document Jam
6.
How to identify your Operating System (OS).
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
9.
Replace Pad
10.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Cover is Open
13.
Open the "Scanners and Cameras" and Properties.
14.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
Machine Error
20.
Paper suitable for scanning
21.
Out of Memory
22.
I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
23.
Scan a document in Windows 8 and Windows 10.
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Open the Control Panel (For Windows)
26.
My Brother machine sound level is high while scanning documents.
27.
Scan Unable
28.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
29.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)