FAQs & Troubleshooting
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81 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4This printer is not detected when establishing a Bluetooth® connection.
- 5The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7How do I connect the printer and my mobile device via Bluetooth®?
- 8What Android™ mobile application can I use?
- 9Uninstalling the printer driver (Linux®)
- 10How to install Brother software on a computer not connected to the Internet
- 11Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 12How do I print vertical text? (P-touch Editor 5.x for Windows)
- 13What is the Label List? (P-touch Editor 5.x for Windows)
- 14How do I create and transfer templates? (for Mac)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16What iOS mobile application can I use?
- 17How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 18The side margins are incorrect.
- 19Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 20What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 21(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 22Installing a CA certificate
- 23How to open the Devices and Printers window
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 27The paper is jammed in the printer.
- 28How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 29How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 30How to identify your Operating System (OS) for Windows or Mac
- 31How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 32How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 33How do I connect the printer to my computer using a USB cable?
- 34I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35The printer does not turn on, so I cannot print.
- 36I cannot connect my printer to a Windows 11 computer via USB.
- 37How to set up the printer
- 38Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 39Where can I download the latest P-touch Editor for Mac?
- 40Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 41I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 42The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 43I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 44Installing the CUPS wrapper/LPR printer driver (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 47Where can I find my Brother printer's serial number?
- 48(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50When printing from an application, the application's "Collate" setting does not work correctly.