FAQs & Troubleshooting
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294 Results
- 1Colored streaks or bands down the page
- 2What is the "Station ID" and how do I set it?
- 3Replace Drum
- 4Replace Toner
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Replace Belt
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 10Setting up the Web icon (Brother Web Connect) function.
- 11Belt End Soon
- 12Replace WT Box
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15What is Brother Web Connect?
- 16Easy Scan to E-mail
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18Jam 2-sided
- 19Load paper in the paper tray
- 20My Brother machine could not be found over the network when I installed drivers on my PC.
- 21Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 22The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 23Poor fixing
- 24Curled or wavy
- 25Set up your Brother machine on a wireless network.
- 26Jam Inside
- 27Jam MP Tray
- 28Colored lines across the page
- 29White spots or hollow print
- 30Clean the corona wire
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33Registration or Registration failed.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35Out of Memory/Print Data Full
- 36Toner scatter or toner stain
- 37Wrinkle
- 38White streaks or bands down the page
- 39What can happen if the wrong paper is used in your machine.
- 40Turn the Toner Save Mode on or off.
- 41Enable the Brother machine's network interface.
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43The printer status is Offline or Paused.
- 44Use voice mail on the same line as my Brother machine.
- 45Color misregistration
- 46Replace Fuser
- 47Ghost
- 48Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 49How to identify your Operating System (OS).
- 50Can I print from or scan to Android™ Smartphone?