FAQs & Troubleshooting
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142 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3What is the default password for my BRAdmin or Web Based Management?
- 4Replace Ink
- 5What is the default password for my Brother machine?
- 6Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 7Printer Jam or Paper Jam
- 8Telephone Line Interference/VoIP.
- 9The scanning speed is slow when scanning from my machine. (Windows)
- 10(Video) Set up your Brother machine
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Export an address book and import it to another machine
- 13Delete print jobs from the print queue.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Set up your Brother machine on a wireless network (Windows/macOS)
- 16Check the Print Quality
- 17Access Web Based Management
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Cannot Print XX or Print Unable XX
- 21One or more of my colors are not printing (blank).
- 22Document Jam
- 23Cannot print after a Windows 10 update (June 2020)
- 24Cannot Detect Ink Volume
- 25Cannot Detect
- 26No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29How to identify your Operating System (OS).
- 30Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 31Why doesn't my Brother machine have a dial tone?
- 32Paper Size Mismatch
- 33Reset the Network Settings to Factory Default
- 34What is the recommended paper?
- 35Print the Network Configuration Report
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37(Video) Print a long paper
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39Check the remaining ink or toner level (Linux)
- 40I cannot print using my Brother machine on a wired network (Windows/macOS)
- 41I cannot print on a wireless (Wi-Fi) network (Windows)
- 42Change the Print Options to Improve Your Print Results
- 43Document is Jammed in the Bottom of the ADF Unit
- 44Load Documents in the Automatic Document Feeder (ADF)
- 45Sleep
- 46Protect your Brother machine against unauthorised access over the network
- 47Cannot Scan XX or Unable to Scan XX
- 48I cannot print from my computer via USB.
- 49Change the printer driver settings (Windows)
- 50The printer status is Offline or Paused.