FAQs & Troubleshooting
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MFC-J6957DW
142 Results
1.
Set up your Brother machine on a wireless network (Windows/macOS)
2.
What is the default password for my Brother machine?
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
What is the default password for my BRAdmin or Web Based Management?
5.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
6.
Print the Network Configuration Report
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Check the Print Quality
9.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
10.
Paper Size Mismatch
11.
Discover the MAC address of the Brother network card
12.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
13.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
14.
Printer Jam or Paper Jam
15.
Check the remaining ink or toner level (Linux)
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
Telephone Line Interference/VoIP.
18.
I cannot find some option in the Printing preferences. (For Windows)
19.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
Export an address book and import it to another machine
22.
Change the Print Options to Improve Your Print Results
23.
Important points you need to confirm before configuring your Brother machine for a wireless network.
24.
Cannot Print XX or Print Unable XX
25.
The printer status is Offline or Paused.
26.
Ink Low
27.
Print using only the black ink cartridge when the Color cartridges have run out.
28.
One or more of my colors are not printing (blank).
29.
Document Jam
30.
Improve poor print quality.