FAQs & Troubleshooting
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391 Results
- 1Clear the "Wrong Tray Setting" message from my Brother machine's display.
- 2I cannot print using my Brother machine on a wireless network (Windows)
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4No Paper Fed
- 5How do I load paper?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7I cannot start ControlCenter4.
- 8How do I know which side up my photo paper should be in the tray?
- 9Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 12Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 13"Offline" appears on the Status Monitor.
- 14When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 15How to identify your Operating System (OS).
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17Can I use voice mail on the same line as my Brother machine?
- 18Replace Ink
- 19How do I load paper in paper tray#2?
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Wireless setup is requesting a WPS PIN to complete the setup
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 26Load A3 or ledger paper and program my Brother machine to print on it.
- 27I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 28Why doesn't the machine answer when receiving a call?
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33The printer status is Offline or Paused.
- 34When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 35Protect your Brother machine against unauthorised access over the network
- 36What is Brother iPrint&Scan?
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41Can I print from or scan to Android™ Smartphone?
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43Ink Low
- 44When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 45Improve poor print quality.
- 46I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 47Print the Network Configuration List
- 48I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 49Set up your Brother machine on a wireless network.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)