FAQs & Troubleshooting
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330 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3Paper Size Mismatch
- 4Paper Tray #1 not detected/ Paper Tray #2 not detected
- 5(Video) Load A4/Letter paper
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Paper Jam
- 10Change the Print Setting Options When Having Printing Problems
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12What is Brother iPrint&Scan?
- 13How to identify your Operating System (OS).
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15Where is the USB/Ethernet port on the machine?
- 16The printer status is Offline or Paused.
- 17Document Jam
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19"Offline" appears on the Status Monitor.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21No Paper / No Paper Fed
- 22Save Scanned Data to a Folder as a PDF File
- 23Easy Scan to E-mail
- 24Sleep
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26Cannot Detect
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28Correct the Paper Feed to Clear Vertical Lines
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 30Print as a Poster (Windows®)
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 32(Video) Connect telephone line and power cords
- 33Add your Brother machine with AirPrint (macOS)
- 34Set up your Brother machine on a wireless network.
- 35Printing/ Scanning with a mobile device
- 36I cannot make borderless prints.
- 37The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39About Envelopes
- 40Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 41(Video) Install Ink Cartridges
- 42Combine multiple scanned documents into a single file with PaperPort™
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Ink Low
- 47Adjust the Machine Volume
- 48One or more of my colors are not printing (blank).
- 49What is Distinctive Ring and how do I program it?
- 50Improve poor print quality.