FAQs & Troubleshooting
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149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I Play the Tutorial Video?
- 3How do I Play the MPEG-4 (MP4) Videos?
- 4How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 5The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 6Using the embroidery needle plate cover
- 7How do I adjust thread tension for embroidering?
- 8How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 9Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 10How to Change Embroidering Order (My Connection) [Video]
- 11The App shows the message "No Supported Machines Found".
- 12How do I hoop the fabric in the embroidery frame?
- 13How to use the Multi-purpose Screwdriver.
- 14The App shows the message "The calibration sheet cannot be detected."
- 15How to embroider an appliqué pattern [Video instructions]
- 16What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 17The App shows the message "Embroidery positioning sticker not found".
- 18Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 19The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 20How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 21Where do I put the oil in my machine?
- 22The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 23Data cannot be saved to a USB flash drive
- 24Data cannot be saved to the machine
- 25Introducing Brother My Design Snap application
- 26Introducing Brother My Stitch Monitor application
- 27List of Error messages for My Design Snap
- 28Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 29Bobbin thread breaks
- 30The pattern transferred from the Artspira app does not appear on the screen of the machine
- 31How do I get a lens calibration sheet?
- 32Loops appear on the surface of the fabric when embroidering
- 33How do I retrieve the embroidery pattern from the machine’s memory?
- 34How do I change the font type in the embroidery pattern?
- 35How do I clean the race?
- 36Embroidery
- 37Data cannot be transferred even though the machine number has been input. (M5622201)
- 38How to link accounts
- 39The App shows the message "The embroidery frame cannot be detected."
- 40"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 41Fabric puckers
- 42How do I attach or remove the embroidery frame ?
- 43How do I attach the Embroidery foot “W+” with LED pointer or “W”?
- 44"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 45What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 46The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 47The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 48The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 49How to set up the wireless network connection with the wizard on the machine
- 50How do I save the embroidery patterns in the machine’s memory?