FAQs & Troubleshooting
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92 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Document Jam
- 3What is Brother iPrint&Scan?
- 4Configuring frequently-used scan settings on your Brother machine.
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Multifeed
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Replace Roller
- 9Load Documents
- 10Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Can I print from or scan to Android™ Smartphone?
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 15Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17Enable the Brother machine's network interface.
- 18Scan documents longer than 14 inches (35.5 cm) using ControlCenter
- 19Download a file from the "Downloads" section and save it to Windows 8 computer.
- 20Replace Pad
- 21Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 22Replace Parts
- 23Unusable Device
- 24In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26How to identify your Operating System (OS).
- 27The LCD displays an error code when I use Web icon (Brother Web Connect).
- 28Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29I cannot connect my machine to the wireless network.
- 30Unable to Scan XX
- 31Cover is Open
- 32Out of Memory
- 33Reset the network settings to the factory default.
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35I get a TS error when trying to scan on a wireless network.
- 36Configuring frequently-used scan settings on your computer.
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Verify the Brother machine connected to the Wireless Network (For Windows)
- 39Verify the Brother machine connected to the Wired Network (For Windows)
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 42Important points you need to confirm before configuring your Brother machine for a wireless network.
- 43Scan and save a document in PDF format for Windows (Scan to File)
- 44Clean the scanner
- 45"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47Install Presto!® BizCard® onto Windows 10.
- 48Changing scan settings in ControlCenter.
- 49Scan from the Brother iPrint&Scan application using Windows Phone.
- 50Setting up the Web icon (Brother Web Connect) function.