FAQs & Troubleshooting
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208 Results
- 101How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 102When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 103Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 104When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 105When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 106When a large capacity xD-Picture Card™ or SmartMedia® card is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media card is removed. Why?
- 107I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 108One or more of my colors are not printing (blank). What can I do?
- 109Scan a document in Mac OS X 10.6.
- 110Scan a document in Windows 8 and Windows 10.
- 111I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 112I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 113How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 114Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 115Uninstall the drivers. (Mac OS X 10.5)
- 116Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 117Is there any way to view how much ink is remaining?
- 118When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 119When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 120What is MFL-Pro Suite Software (Multi-Function Link Pro Suite)?
- 121I'm using Windows®. Print speed is too slow. What can I do?
- 122How do I print on an envelope?
- 123Vertical streaks appear in my copies.
- 124Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 125I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 126I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 127I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 128Configure the Scan to Email Feature (Linux)
- 129Paper size settings are unavailable when I print from OpenOffice (Linux)
- 130The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 131Large characters are printed incorrectly. (Linux)
- 132The driver installation finished successfully but I cannot print. (Linux)
- 133I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 134I installed scan-key-tool, but it does not work. (Linux)
- 135How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 136All print jobs are aborted and nothing is printed. (Linux)
- 137I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 138I want to print using CUPS while keeping SELinux enabled. (Linux)
- 139Uninstall printer drivers (Linux)
- 140Install the built-in drivers (For Windows 8 and Windows 10)
- 141Open the "Scanners and Cameras" and Properties.
- 142The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 143I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 144I cannot print from my computer via USB.
- 145My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 146"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 147Is my Brother machine compatible with third party print servers?
- 148I cannot scan via USB. (Mac OS X)
- 149Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 150I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?